Feature

Automatic Reminders

A friendly nudge before every booking.

What it's for

No-shows quietly cost you every week. Plannera automatically sends each guest a friendly WhatsApp reminder before their reservation — so fewer people forget, and more of your spots actually get used.

Reminders go out in the guest's own language, at the lead time you choose, and you can always fire off a manual reminder when you need one.

How to reach & use it

Set your lead time

In reminder settings, turn reminders on and choose how long before the booking they should send.

Let it run

From then on, every eligible booking gets an automatic WhatsApp reminder — no work from you.

Remind on demand

Need to nudge a specific guest now? Send a manual reminder straight from the booking.

Limits & good to know

Reminders are sent over WhatsApp, so the booking needs a valid mobile number.

The lead time is configurable per business.

Reminders complement confirmations — the two work best together.

Frequently asked questions

Will it really cut no-shows?

That's the goal — a well-timed reminder means fewer forgotten bookings and a warmer welcome.

What language are reminders in?

The guest's own language, based on how they booked.

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